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Inside Sales Account Manager (Korean Speaking)

Clarivate (Malaysia) Sdn Bhd
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RM10K - RM15K

Bayan Baru

Full-Time

Job Description

Description: If you’re ready for a great career opportunity, now is the time to join Clarivate. The role of the Inside Sales Account Manager is to manage an existing list of accounts to achieve the desired retention rates and develop new business potentials for the Web Of Science EndNote product platform – an industry standard commercial reference management software used to manage bibliographies, citations & references. This role will be located in the Penang, Malaysia office and reports into the Commercial Sales Director for the Clarivate scientific & academic analytics subscription-based products & services. The ideal candidate has a proven track record of success in delivering sales results within a fast paced & highly competitive sales environment. This is a great opportunity for an energetic Account Manager to effectively renew & retain a list of existing accounts for the assigned business and pursue upsell opportunities.


Key Responsibilities: 
  • To achieve/exceed territory sales plan by achieving the desired retention & new business targets 
  • Forecast accurately to your direct manager with constant communication throughout each month 
  • Work efficiently with customers, qualify & execute on new leads and to comply with a pre-defined Clarivate’s sales cycle process which includes the defined process of the CRM tool Salesforce 
  • Be constantly learning and improving upon your understanding of the relevant set of Clarivate products that are sold to the user base. 
  • Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them. 
  • Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity 
  • Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management. 
  • Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com. 
  • Identify potential targets and contact lists for core job roles within existing clients 
  • Execute on quarterly initiatives, integrated marketing campaigns for verticals, blitz campaigns, etc. 
  • Assume responsibility to establish & maintain effective communication & coordination with assigned Field Account Manager & other functional team members

Job Requirements

  1. A self-starter who is not afraid of taking the initiative and generating their own ideas on how to find and grow new business 
  2. Language Proficiency - Excellent in both English & local language (Korean) of the assigned geographical market in verbal/written skills, preferably also equipped with good presentation skills 
  3. Persistent and motivated to overachieve against target 
  4. Excellent sales, account management and leadership skills 
  5. Great organization and time management skills 
  6. General knowledge and understanding of utilizing SFDC

Company Benefits

Fun & Engaging Team!

Our team is fun, happy and energized! We practice open communication, healthy team work environment!

Global Exposure

You would learn about global exposure if you join us! You are in the trending industry like Data Analytics and Life Sciences!

Awesome Medical Benefits

Excellent medical benefits all for employees!

Awesome Type of Leaves

We recognize >17 local and regional public holidays! We recognize hard work - we have replacement holidays too! Women get 3 months maternity and more!

Attractive Remuneration

We provide attractive packages for the best hire! We provide extra 3% EPF contribution to all!


Additional Info

Experience Level

0 - 15 Years of Experience

Job Specialisation

Business Development, Key Account / Relationship Management, Telesales / Telemarketing


Company Profile

Clarivate (Malaysia) Sdn Bhd-logo-image

Clarivate (Malaysia) Sdn Bhd

Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We have built some of the most trusted brands across the innovation lifecycle, including the Web of Science™, Cortellis™, DRG, Derwent™, CompuMark™, MarkMonitor™ and CPA. Today, Clarivate is on a bold entrepreneurial mission to help our clients reduce the time from new ideas to life-changing innovations. For more information, please visit clarivate.com.

We employ more than 8,500 colleagues in 40 countries and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the tickers NYSE: CLVT. 

Clarivate is looking to stand up a world-class Customer Service organization with team members who have the perfect blend of strategic and creative thinking to support our global customers.

company-logo-image

Inside Sales Account Manager (Korean Speaking)

Clarivate (Malaysia) Sdn Bhd

RM10K - RM15K

Bayan Baru

Full-Time

This job is no longer available