Sales (Corporate, Real Estate, Telesales, etc.)

Full-Time

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Bayan Baru, Penang

About The Job

Description: If you’re ready for a great career opportunity, now is the time to join Clarivate. The role of the Inside Sales Account Manager is to manage an existing list of accounts to achieve the desired retention rates and develop new business potentials for the Web Of Science EndNote product platform – an industry standard commercial reference management software used to manage bibliographies, citations & references. This role will be located in the Penang, Malaysia office and reports into the Commercial Sales Director for the Clarivate scientific & academic analytics subscription-based products & services. The ideal candidate has a proven track record of success in delivering sales results within a fast paced & highly competitive sales environment. This is a great opportunity for an energetic Account Manager to effectively renew & retain a list of existing accounts for the assigned business and pursue upsell opportunities.

Key Responsibilities:

To achieve/exceed territory sales plan by achieving the desired retention & new business targets
Forecast accurately to your direct manager with constant communication throughout each month
Work efficiently with customers, qualify & execute on new leads and to comply with a pre-defined Clarivate’s sales cycle process which includes the defined process of the CRM tool Salesforce
Be constantly learning and improving upon your understanding of the relevant set of Clarivate products that are sold to the user base.
Ensure you have a strong understanding of competitor products and services and how we can successfully position ourselves against them.
Actively participate in team meetings and events and share best practices of your customer, product and sales knowledge to enhance team collaboration, resource virtualization & productivity
Maintain adequate telephone and MS Teams meeting volumes as defined by Sales Management.
Responsible for creating and updating account profiles, providing quotes and booking deals in Salesforce.com.
Identify potential targets and contact lists for core job roles within existing clients
Execute on quarterly initiatives, integrated marketing campaigns for verticals, blitz campaigns, etc.
Assume responsibility to establish & maintain effective communication & coordination with assigned Field Account Manager & other functional team members

Job Requirements

A self-starter who is not afraid of taking the initiative and generating their own ideas on how to find and grow new business
Language Proficiency - Excellent in both English & local language (Korean) of the assigned geographical market in verbal/written skills, preferably also equipped with good presentation skills
Persistent and motivated to overachieve against target
Excellent sales, account management and leadership skills
Great organization and time management skills
General knowledge and understanding of utilizing SFDC

Our Culture

WORLD-CLASS GBC

It’s never been a more exciting time to join Clarivate as we build our brand new, state-of-the-art Global Business Center in Penang. We offer a 9-week initial training program that will set you up for success as well as ongoing training opportunities that will take your career to the next level. As a new and growing Global Business Center, our Penang location will provide an opportunity to accelerate and develop your career in numerous directions. With an attractive base salary, a performance-based bonus and an opportunity to participate in our Customer Delight share program, it’s an exciting time to be joining us.

We’re a values-driven organization and are looking for individuals who share and want to uphold our values: Aim for greatness, Value every voice and Own your actions.

PROVIDE INSIGHTS AND ANALYTICS

Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We have built some of the most trusted brands across the innovation lifecycle, including the Web of Science™, Cortellis™, DRG, Derwent™, CompuMark™, MarkMonitor™ and Techstreet™. Today, Clarivate is on a bold entrepreneurial mission to help our clients reduce the time from new ideas to life-changing innovations. For more information, please visit clarivate.com.

We employ more than 6000 colleagues in 43 countries. Clarivate is a public company. We are listed on the New York Stock Exchange under the tickers NYSE: CCC; CCC.WS.

Clarivate is looking to stand up a world-class Customer Service organization with team members who have the perfect blend of strategic and creative thinking to support our global customers.