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Hiring Paralegal /IP / Trademark Specialist

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Bayan Baru, Penang

About The Job

  • deliver front end service and support for Clarivate Patent Renewal service customers/ Trademark Maintenance service customers/ successfully manage the entire trademark renewals process for allocated customer portfolios. 


Job Requirements

  1. Basic knowledge of patent lifecycle & renewals knowledge preferred 
  2. 5 years experience in a trademark paralegal role is essential. 
  3. Knowledge of trademark renewals requirements in international jurisdictions is desirable. 
  4. Previous long-standing business-to-business customer facing experience and strong customer orientation 
  5. Consistent, positive attitude and deep customer service orientation 
  6. Interpersonal skills: capable of developing and maintaining positive customer and business relationships, and manage demanding customers 
  7. Demonstrated attention to detail 
  8. Ability to work well under pressure 
  9. Basic analytical and problem-solving skills 
  10. Strong and effective communication skills: able to communicate clearly and concisely 
  11. Competent in MS Office 365, in particular Excel, Word, PowerPoint, MS Teams, Outlook etc. 
  12. Languages: Excellent verbal and written communication skills
  13. Desire to remain in and grow an exciting career within a dynamic, innovative company 

Our Culture


It’s never been a more exciting time to join Clarivate as we build our brand new, state-of-the-art Global Business Center in Penang.  We offer a 9-week initial training program that will set you up for success as well as ongoing training opportunities that will take your career to the next level.  As a new and growing Global Business Center, our Penang location will provide an opportunity to accelerate and develop your career in numerous directions.  With an attractive base salary, a performance-based bonus and an opportunity to participate in our Customer Delight share program, it’s an exciting time to be joining us.  

We’re a values-driven organization and are looking for individuals who share and want to uphold our values:  Aim for greatness, Value every voice and Own your actions.  


Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We have built some of the most trusted brands across the innovation lifecycle, including the Web of Science™, Cortellis™, DRG, Derwent™, CompuMark™, MarkMonitor™ and Techstreet™. Today, Clarivate is on a bold entrepreneurial mission to help our clients reduce the time from new ideas to life-changing innovations. For more information, please visit

We employ more than 6000 colleagues in 43 countries.  Clarivate is a public company. We are listed on the New York Stock Exchange under the tickers NYSE: CCC; CCC.WS.  

Clarivate is looking to stand up a world-class Customer Service organization with team members who have the perfect blend of strategic and creative thinking to support our global customers.