Contract Specialist
Clarivate (Malaysia) Sdn Bhd
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Undisclosed
Bayan Baru
Full-Time
Job Description
· Draft and negotiate terms and conditions for order forms, software licenses, SAAS licenses, professional service agreements, master services agreements, statements of work and non-disclosure agreements for Clarivate’s products and/or services according to department and corporate Legal guidelines.
· Actively lead and manage resolution of contractual inquiries as the main contact for customer contract-related requests and issues, consulting with subject matter experts such as Legal, Compliance, Privacy, Sales, Product or IT as needed.
· Provide exceptional customer service by assisting with contract-related inquiries and contributing to the finalization of the sales cycle.
· Mitigate risk and support sales cycle through development of improved and optimal processes and policy guidelines for effective contract management.
· Maintain global agreements databases ensuring appropriate documentation is signed and necessary approvals obtained in compliance with risk policy and internal controls in conjunction with Sarbanes Oxley and local statutory requirements.
· Contribute to the maintenance and enhancement of digital CLM, contract systems, CRM systems, contract databases and other related systems.
· Partner with Sales, Operations, Finance, Legal and other internal teams to drive projects and ensure extraordinary customer experience.
Job Requirements
· Bachelors/University level degree with 2-5 years’ experience in contracting operations required. Training or education in law, paralegal skills, negotiation, or legal writing, including IAACM or similar certification, desirable.
· Excellent communication, influencing and presentation skills, negotiation skills coupled with exceptional written/verbal communication abilities and attention to detail.
· Excellent organizational and time management skills to prioritize and manage numerous tasks quickly, accurately, and efficiently in a fast-paced environment and under deadline pressure.
· Adaptable to our ever-changing business and eager to learn.
· Good knowledge of sales processes, contract management, and basic legal knowledge.
· Demonstrated ability to develop and maintain client relationships with above-average customer service.
· Technical: Must be adept in use of MS Office - particularly advanced skills in Excel, Power Point, SharePoint; internet and email; order processing systems, and CRM/CLM tools such as Salesforce or Apttus.
Company Benefits
Fun & Engaging Team!
Our team is fun, happy and energized! We practice open communication, healthy team work environment!
Global Exposure
You would learn about global exposure if you join us! You are in the trending industry like Data Analytics and Life Sciences!
Awesome Medical Benefits
Excellent medical benefits all for employees!
Awesome Type of Leaves
We recognize >17 local and regional public holidays! We recognize hard work - we have replacement holidays too! Women get 3 months maternity and more!
Attractive Remuneration
We provide attractive packages for the best hire! We provide extra 3% EPF contribution to all!
Additional Info
Experience Level
1 - 7 Years of Experience
Job Specialisation
Business Development, General Sales, Key Account / Relationship Management
Company Profile
Clarivate (Malaysia) Sdn Bhd
Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We have built some of the most trusted brands across the innovation lifecycle, including the Web of Science™, Cortellis™, DRG, Derwent™, CompuMark™, MarkMonitor™ and CPA. Today, Clarivate is on a bold entrepreneurial mission to help our clients reduce the time from new ideas to life-changing innovations. For more information, please visit clarivate.com.
We employ more than 8,500 colleagues in 40 countries and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the tickers NYSE: CLVT.
Clarivate is looking to stand up a world-class Customer Service organization with team members who have the perfect blend of strategic and creative thinking to support our global customers.
Contract Specialist
Clarivate (Malaysia) Sdn BhdUndisclosed
Bayan Baru
Full-Time
This job is no longer available