Content Analyst - Chinese Patent Content
Clarivate (Malaysia) Sdn Bhd
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RM 3500 - RM 5000
Bayan Baru
Full-Time
Job Description
· Provide quality assurance checks for the translation of assignee, inventor, agent names translations and address data.
· Update translations of the translation of assignee, inventor, agent names translations and address data.
· Analyze quality checks from weekly publications of Chinese patents to drive weekly selection and allocation of names for editorial enhancement.
· Review suggestions applied to local name translation dictionaries, approve valid suggestions and oversee updates to master dictionaries.
· Manage customer cases assigned by the Customer Service Desk and operational requests for translation enhancement, allocate retranslation/enhancement requests and manage any associated updates to the master dictionaries.
· Provide data analysis and reporting from periodic quality benchmarking reviews.
· Provide analysis and feedback of quality assurance data to drive continuous content improvement.
· Provide analysis and suggestions for process and content improvements as part of the daily role or through participation in project teams.
· Support Chinese patent assignee (PACO) team in reviewing and researching the correct translation of company entities to ensure a joined-up approach to the translation and identification of companies.
· Undertake any other reasonable duties as requested by your manager on a permanent or temporary basis.
Contacts: Beijing Team, IP Solutions Front End Team (London), Operations Manager First Level Data Operations (Munich), Customer Service Helpdesk, other Clarivate employees as needed.
Contacts: Beijing Team, IP Solutions Front End Team (London), Operations Manager First Level Data Operations (Munich), Customer Service Helpdesk, other Clarivate employees as needed.
Job Requirements
· Excellent read, spoken and written Chinese (Mandarin) and excellent read, spoken and written English.
- Excellent in spelling Chinese character in Pinyin.
- Excellent in the standard Mandarin pronunciation.
· Bachelor’s degree.
- Excellent written and verbal communication skills.
- Previous experience in quality control is preferable.
· A customer-driven approach and good commercial awareness.
· Effective time management and organisational skills with the ability to set priorities and achieve deadlines and targets.
· A team player with the ability to work under own initiative, driving concept to conclusion.
· Excellent interpersonal skills.
· Problem identification and solving skills.
· Visible “can do” approach to work and a positive attitude to change.
Company Benefits
Fun & Engaging Team!
Our team is fun, happy and energized! We practice open communication, healthy team work environment!
Global Exposure
You would learn about global exposure if you join us! You are in the trending industry like Data Analytics and Life Sciences!
Awesome Medical Benefits
Excellent medical benefits all for employees!
Awesome Type of Leaves
We recognize >17 local and regional public holidays! We recognize hard work - we have replacement holidays too! Women get 3 months maternity and more!
Attractive Remuneration
We provide attractive packages for the best hire! We provide extra 3% EPF contribution to all!
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
Copywriting & Content Creation
Company Profile
Clarivate (Malaysia) Sdn Bhd
Clarivate is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. We have built some of the most trusted brands across the innovation lifecycle, including the Web of Science™, Cortellis™, DRG, Derwent™, CompuMark™, MarkMonitor™ and CPA. Today, Clarivate is on a bold entrepreneurial mission to help our clients reduce the time from new ideas to life-changing innovations. For more information, please visit clarivate.com.
We employ more than 8,500 colleagues in 40 countries and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the tickers NYSE: CLVT.
Clarivate is looking to stand up a world-class Customer Service organization with team members who have the perfect blend of strategic and creative thinking to support our global customers.
Content Analyst - Chinese Patent Content
Clarivate (Malaysia) Sdn BhdRM 3500 - RM 5000
Bayan Baru
Full-Time
This job is no longer available