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Senior Email Marketing Executive

Sales and marketing
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Equatorial Plaza, Kuala Lumpur

About The Job

We are looking for a Senior Email Marketing Executive with client-facing experience to join our growing team. You will be working remotely with an Email Marketing Manager, our production department, and our clients. You will be creating advanced email marketing programs for high-growth eCommerce brands from all around the globe. You will get your hands dirty in developing email strategies, analyzing data and performance, reporting and communicating insights, and will be responsible for managing client and internal team expectations. The ideal candidate is highly adept at digital marketing, is tech-savvy and data-driven, with proven hands-on email marketing and CRM experience. Our team is highly dynamic, obsessed with creating amazing results for our clients, and is super passionate about marketing. We believe that actively seeking growth is the only way forward.

We have big plans, read about them here - Vivid Vision 2022. If you are excited about working and growing with some of the best talent and brands in the industry, Chronos is the home for you.

Key responsibilities:

You’ll report to an Email Marketing Manager, and your key responsibilities are as follow: 
  • Strategize, formulate and execute email marketing strategies for our clients
  • Understand client business needs and formulate effective email marketing strategies catering to those needs
  • Analyze and track data to maximize the performance of email campaigns
  • Collaborate with our production team (copywriters and graphic designers) to produce high-quality, high-converting, and mobile-responsive emails
  • Develop and execute optimization plans to boost email channel performance
  • Proofread and QC campaigns to ensure our work is 100% error-free
  • Develop expertise in email marketing strategy, email design, product development, and platform use
  • Mentor others in client management and technical email marketing skills
  • Conduct client meetings to communicate marketing insights, report on channel performance, and plan for further development.
  • Manage email marketing programs for 4-6 brands at any given time

Job Requirements

  • 3+ years of online marketing experience in eCommerce or retail brands
  • 2+ years of email marketing experience: developing and managing strategic email campaigns either with a brand or agency
  • Strong grasp of digital marketing principles, especially email marketing best practices
  • Experience in e-commerce and agency setting preferred
  • Strong technical knowledge of Klaviyo and/or other email marketing automation tools/CRMs like Marketo, MailChimp, Active Campaign, and Bronto
  • Adaptability: you must love taking on challenges and have the ability to thrive in a highly dynamic environment
  • Client-facing Skills: you must be able to operate with varying client requirements and personalities
  • Proactivity: you must be a self-starter who constantly finds new ways to improve your performance
  • Strong analytical skills
  • Strong project and time management skills
  • A good team player
  • You must resonate with our Vivid Vision 2022

Our Culture


We are a small but mighty e-commerce marketing agency based in Singapore with operations in KL. We develop and execute done-for-you digital marketing strategies (email, Messenger, & SMS marketing) that help high-performing e-commerce businesses from all around the world increase their revenue by an average of 10-30%.

We love how our work brings Freedom to our clients, empowering them to focus on their “areas of genius” while enabling ourselves to lead lifestyles of our desire. We take extreme Ownership over our work, taking pride in our drive for excellence while owning up to our shortcomings. We commit to Self-Mastery with a burning ambition to be better than we were yesterday. If this resonates with you, then read on!

Check out our Vivid Vision 2022 document for a version of the company we are growing towards:

Check out our Culture Video for a feel of what’s it like to work with us:

"Work is challenging but fulfilling". 
This is the comment we often hear from employees. As much as we try to maximise the value we deliver to our clients, we are also obsessed with giving our “internal customers” a great experience working in the company. 

We are an equal opportunity employer; more than half of the company are ladies, and most of them are mothers! (We deeply respect them for being able to handle a day job and managing children at home). We have a great mix of talents too from fresh graduates to senior writers with more than 30 years of experience in advertising. 

We are growing really quickly and are actively looking to hire talents with the right drive and attitude to hop on the bus! 


  • We believe in investing in our people; resources, training, and more will be provided on-the-job
  • Work with an amazing team that is dedicated to supporting each other and growing together
  • We love pizza
  • Flexible working arrangements 
  • Fast growing company with massive growth opportunities
  • Plenty of opportunities for expansion of responsibilities & promotion into leadership roles
  • Performance incentives + bonuses
  • Personal development support & mentorship