Job Description

• Act as the point of contact for the sales team.
• Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation.
• Build and help to standardize business reporting for strategic analysis and internal business review
• Provide recommendations and take actions based on strategic objectives, forecast or performance metrics.
• Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools.
• Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent.
• Work with Finance, HR, and sales management to develop sustainable sales incentive programs and compensation planning in order to increase sales productivity.
• Identify and eliminate sales process bottlenecks and inconsistencies.
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Champion CRM (Salesforce) administration.
• Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dashboards.

Job Requirements

• Demonstrated success in a sales ops, business ops, or similar role.
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure execution and business impact.
• Analytical and demonstrated ability to extract key business insights through data analysis.
• Proven CRM (Salesforce) expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more.
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.
• Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and HR.
• Excellent written and verbal communication skills, including presenting to C-level executives.
• Agile, self-starter who can work independently and collaboratively.
• Advanced Excel skills with a strong understanding of Salesforce, other CRM applications and email marketing strategies.
• You must be willing to put in long hours, even on weekends.
  
  
  

• Bachelor’s degree in a technical or business-related field.
• 4+ years of experience in sales operations and/or business systems preferably in a growing startup environment.
• Experience building and/or managing a sales team.

Company Benefits

Additional Info