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Customer Care & Sales Executive

Sales and marketing
Full-time
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Petaling Jaya, Selangor

About The Job

 About CARE Concierge

MY CARE Concierge Sdn. Bhd. (Company No.: 1165765-P) is a vibrant and fast growing healthcare technology company that provides health professionals for eldercare and home recovery. 
 
Winner of SEA Startup Disruptor of the Year at Wild Digital, and SEA Regional Finalist for Alibaba Jumpstarter Global Challenge, Most Innovative and Audience Favourite South East Asia
 
Our CARE Pros (nurses, caregivers & therapists) are certified and trained with our proprietary technology to assist with Activities of Daily Living (ADLs), to provide specialised care for cancer, stroke recovery, post-hospitalisation, Dementia, Alzheimer's, and to perform medical procedures & therapies.
 
Our mobile platform also includes professional education & training and an e-commerce platform. 
 
Our vision is to provide the best quality of care for our elderly and their loved ones so that they can live their lives undisrupted and stress free. 

Responsibility
  • To answer all calls and queries from the customers and to be able to respond in a timely manner
  • To attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Complaint Management - determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


Job Requirements

Requirements

  • You MUST love elderly people.
  • You display a spirit of excellence.
  • We CAN trust you with our own elderly parents. 
  • Good command of English and Bahasa Malay (Mandarin would be an advantage), and writing skills, able to relate to our clients needs
  • Have a great attitude, willing to learn and expand your knowledge and to have a growth mentality.

Why Join Us?

Are you looking for purpose and impact in your career? To have fulfillment in your work, to know that you are making a difference and directly impact the quality of life for the elderly and their loved ones?
 
If you are looking to be challenged, a hard working team player, self motivated and to create the impossible, then we would like to meet you. There is plenty of opportunity to grow your career, and oneself. Training and mentor-ship will be provided. 
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