Job Description

• Responsible for Key Account management and increase market share in various segments will be primary expectation.
• Build and maintain strong partnership with all clients in order to develop and sustain a professional customer relationship.
• Manage Key Accounts of the company in achieving the organization performance goals/target on existing accounts and developing new business.
• Frequent reporting management and customer forecasting.
• Identify customer needs, opportunities and requirements
• Effectively handle all customer complaints appropriately within the minimum time frame.
• Work with internal technical team and support team to ensure timely delivery and high quality of customer service level.
• Ensure timely collection of payments.
• To meet with clients in order to get their feedback of services offered

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Business Studies/Administration/Management or equivalent.
• Minimum 2 to 3 years of working experience in the related field is required for this position.
• Experience in FMCG industry is an added advantage
• Good interpersonal skills for effective communication at all levels, including with senior management, customers, business partners.
• Possess problem solving, presentation, business analysis skills
• Strong interpersonal and communication skills both written and oral
• Excellent English spoken and written, Chinese language is an added advantage
• Possess own transportation and willing to travel

Additional Info