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Digital Account Manager

Brighttail Digital
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Undisclosed

KLCC

Full-Time

Job Description

Brighttail is a growing B2B digital marketing agency looking for an experienced Digital Account Manager to lead key agency accounts. 
 
In this role, you will have the opportunity to work with exciting technology brands across B2B sectors (semiconductors, SaaS, robotics, and more). You will be responsible for interfacing with clients, account planning, creative briefing, budget and schedule management, and working closely with both internal and external teams to ensure successful projects and client engagements. 

The ideal candidate is an enthusiastic collaborator, empathetic listener, and a strategic thinker who enjoys partnering with clients and internal teams to solve marketing and sales challenges. A minimum of 3 years agency experience is required.

Job Responsibilities:
  • Responsible for ensuring the successful delivery of marketing projects for a variety of the agency's clients
  • Work closely with agency leaders to ensure successful and timely planning, development, and implementation of project deliverables
  • Serve as a lead project manager working with cross-functional teams across the areas of strategy, content marketing, website development, performance marketing, analytics/reporting, and creative design
  • Responsible for accurate communication of client expectations and to ensure final delivery to the highest quality standards, on time, and within budget
  • Act as primary client contact responsible for providing updates, manage day-to-day project elements, and collaborating with internal teams to provide solutions to project challenges as they occur
  • Establish strong relationships with key client personnel, including in-house marketing teams and executive stakeholders
  • Provide strategic account service and identify opportunities for organic growth with existing clients
  • Lead the development and delivery of all materials and presentations for client meetings, including agendas, status updates, and PowerPoint presentations

Job Requirements

Job Requirements:
  • At least 3 years of account management, client management, or related experience in an agency environment
  • Advanced knowledge of, or ability to learn, digital marketing concepts
  • Demonstrated ability to communicate, present and influence at all levels of the organization, including at the executive level
  • Must have strong project management skills with the proven ability to multitask 
  • Strong attention to details and dedication to ensuring high-quality standards are met
  • Must possess the skill to think and pivot fast on your feet, as well as a solid combination of tenacity and empathy
  • Must have excellent English communication skills, both written and verbal 
  • Ability to work autonomously and self-directed with confidence
  • Plus: Experience working with high-tech B2B companies
  • Big Plus: Familiarity with Agile methodologies and software (e.g., Jira)

Even if you don’t check every box, but see yourself making an impact, please press: Apply.

Company Benefits

Apple Laptop

Work in an all-Mac environment (unless you want a PC)

Flexibilty

Your best work in your best environment. We are flexible so long as you are accountable.

Bonus + Increment

Do your best, aim for the sky and reach for those bonuses and yearly increments!

Unlimited PTO

It's your BIRTHDAY, take a day off on us! Plan to work on a public holiday? No worries, save the holiday for a later date.

Medical Insurance

We've got you covered. Not covered? No worries! We have an additional medical allowance for each employee.

Engaging + Empowering Team

A community of like-minded intellectuals who put the fun in every work and where people thrive.


Additional Info

Experience Level

1 - 15 Years of Experience

Job Specialisation

Business Development, Key Account / Relationship Management, Telesales / Telemarketing


Company Profile

Brighttail Digital-logo-image

Brighttail Digital

Brighttail is a Marketing-as-a-Service (MaaS) agency that helps startups, scaleups, and other high-tech firms achieve their growth ambitions. Founded in Silicon Valley in 2016, Brighttail proudly serves high-tech clients all around the world from our Asia HQ in Kuala Lumpur.

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Digital Account Manager

Brighttail Digital

Undisclosed

KLCC

Full-Time

This job is no longer available