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Telemarketing Officer

Sales (Corporate, Real Estate, Telesales, etc.)
Full-Time
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Bangsar South, Kuala Lumpur

About The Job

Job Responsibilities:
• To promote company products & services to prospective customers.
• Update customer with monthly promotions and campaign. 
• To achieve monthly target sets by the Company. 
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Job Requirements

Job Requirement:
  • Candidate should complete a Secondary School or equivalent in All Others Field
  • Preferably Executive specializing in Sales / Marketing or equivalent.
  • Fresh graduates are encouraged to apply
  • Good communication skills in Malay, English language for both spoken and written

Our Culture

WHY JOIN US?

Why join us?

We are a successful and aggresive organisation, serving fortune 500 companies. Our experiences range from conducting outsourced telemarketing activities for financial institutions to the manufacturing industry. In addition, we provide call centre training and consultancy services to major organisations in Malaysia.

Product & Services

We offer outsourced telemarketing services to our clients. We conduct numerous training programs related to the call centre industry.

CALL CENTER/IT-ENABLED SERVICES/BPO

Brandt is a Business Transformation Consulting and Outsourcing company, focused on enabling clients to positively transform their customer service strategy and operational efficiency through improving the quality, performance and efficiency of the approach and people to deliver an improved customer experience.
 
Built on the company’s core expertise, Brandt helps organizations achieve enhanced customer satisfaction and loyalty through transforming the approach, performance, quality and efficiency of the organization and its people.
In addition, Brandt focuses on improving the customer management, quality and performance of individuals, teams and functions in delivering world class operational standards in Customer Management Excellence.
 
Brandt works with organizations to integrate strategies across their business functions to support their customers. We are the “final enabler” to help organization achieve operational efficiencies aligned to their business strategy.
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