Customer Excellence Executive
BloomThis
Job Description
- Manage high volume of daily enquiries by providing accurate, valid and complete information
- Assist and guide customers to place orders on our sales channels
- Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution
- Work closely with production and operation team to ensure products and services rendered can achieve high customer’s satisfaction
- Improve the operational systems, processes and best practices in support of organization’s mission
- Contribution of short and long term organizational planning strategy
Job Requirements
- Proven working experience as a Customer Service Executive
- Self- initiator with a high sense of urgency
- Excels at multitasking, prioritizing and managing time effectively
- Ability to remain calm and empathetic in high stress situations
- Excellent interpersonal skills and collaborative management style
- Knowledge in using any CRM tool will be an added advantage
Company Benefits
Recharge Room
We care for our employees that we set up recharge room for them to take a break and get back to momentum!
Team Engagement
Team engagement activities are done from time to time to keep our people in shape and fit!
Eye & Dental Care
We provide eye care & dental care for our employess too!
Travel Allowance
We provide monthly travel allowance so everyone comes to work happy.
Free Flowers!
We provide our employees annual credit to redeem free flowers and discounts to shop for all our products.
Group Hospitalisation & Surgical Benefit
We care a lot for our employee's well-being and health so we got you covered!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 7 Years of Experience
Job Specialisation
Clerical, Administrative & Secretarial
Customer Excellence Executive
Undisclosed
TTDI
Full-Time
This job is no longer available