Job Description

• Prospecting: Offer insurance / road tax quotations to customer (Engage with customer via phone calls / emails / face to face and walk in customers).
• To retrieve important details from customer to generate quotations & to complete the renewal process.
• Closing sales: Get customer to make payment for our quotations.
• To attend to customer further queries after sales closed.
• Attend to all the sales leads provided by company / new leads.
• To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved.
• Liaise with internal departments in order to ensure the renewal processing is smoothly done.
• To achieve monthly sales quota set by management.
• Responsible to keep copies of important document for safe keeping/future reference (hardcopy / softcopy : e.g payment slips)
• Providing correct quotation and explanations for expanding sales.
• Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.
• Ready to communicate with external agencies (Governments agency and insurance companies)
• Ability to work on selected weekends (based on duty roster)

Job Requirements

• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
• Required language(s): Bahasa Malaysia, English
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Kota Damansara.
• Preferably Non-Executives specializing in Customer Service or equivalent.
• Full-Time position(s) available.

Company Benefits

Additional Info