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Internship: Tech Community Management Intern

Marketing - Digital
Internship
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Publika, KL & Remotely, Kuala Lumpur

About The Job

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About the Job
This is an exciting internship opportunity for a passionate and diligent individual who is ready to dive right into an ongoing project, and will thrive in a fast-paced work environment. As the Tech Community Management Intern you will be working on the Growth & Development side of the Mereka platform. You will be instrumental in developing and maintaining partnerships, and will engage directly with both partners and customers to listen to their feedback, pass on insights to the team, and ultimately ensure their satisfaction. Due to your proximity with the community, you will also work with marketing and communications teams to promote the brand and generate awareness. 

About Mereka.io
Mereka.io is a first-of-its-kind digital platform that will shape the future of innovation, collaboration and social impact creation. Through this platform, we will tackle the chronic underutilisation of resources, community fragmentation, unemployment and the digital divide. Join us as we build this platform and brand from the ground up, and experience the thrill of working in a start-up and tech-driven atmosphere! 

Job Description
  • Assist in the development of essential and strategic partnerships, involving the preparation of proposals and pitches
  • Assist in content creation to attract and engage audiences (eg. writing copy for web pages, help centre articles, etc)
  • Support and fine-tune the onboarding process of new partners and customers
  • Support the engagement process with customers, soliciting feedback and ensuring satisfaction
  • Support the Platform Product team to quickly problem solve the challenges being faced by partners
  • Provide input to the Platform Product team to design and develop new product features, based on the needs of partners
  • Assist in liaising with developers to discuss feedback and build the product roadmap
  • Assist with the brainstorming and creation of marketing and communications materials

Job Requirements

  • Relevant undergraduate degree or formal qualification in Business, Marketing, Communications, Journalism, Psychology, or any relevant field.
  • Business-minded with a user-centric approach
  • Strong trend and market research skills
  • Savvy with G-suite and design software (eg. Canva, Photoshop), with creative flair and an eye for detail 
  • Possesses a knack for research and internet navigation skills
  • Additional advantages: knowledge of Figma, Airtable, Intercom software
  • Excited about working at the intersection of tech and social impact
  • Able to work independently with a high degree of initiative
  • Excellent time management and organizational skills
  • Strong written & verbal communication skills
  • Empathy and listening skills

Our Culture

WHO WE ARE

The Biji-biji Initiative is a social enterprise that aims to share progressive ideas with everyone. We are a community of educators, designers, makers, prototypers, artists and innovators.  

Beyond Bins by Biji-biji Initiative is all about the people and planet. This campaign strives for a sustainable and circular economy by giving waste a newfound value while promoting alternative sources of income to underprivileged communities. Circular solutions comprise a big part of the new paradigm for sustainable development. With Beyond Bins, we embody the practicality of sustainability; we are excited to involve you in this movement.

Me.reka (Biji-biji Education Arm) provides an alternative way to nurture creativity in STEAM education ingrained with principles of sustainability. We teach the skills of the future, to prepare youths and changemakers for the demands and opportunities of the 21st century. With the Me.reka approach, we aim to build a talent pool that is resourceful, engaged and informed enough to take on the challenges of our common future. Me.reka Programs are often designed for and engage with marginalized and underprivileged youth.

As a pioneer in innovative education, Me.reka has been recognized and engaged by various corporates, universities, and schools to develop digital platforms and to support their curriculum development and transition towards a more inclusive 21st-century future.

OUR CULTURE

As a social & impact driven organization, we aim to involve as many people as possible in our mission. The effort to care for our world is a burden upon everyone’s shoulders after all. We work with people from all over the world with different stories, skills and backgrounds. This revolving door of ideas and talents allow for a limitless dynamic of ideas! 

We thrive in a fast-paced environment by being supportive, creative and fast-thinking problem solvers. A superb team spirit hold us together, in and out of the workplace! 
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