Ecommerce Manager
Beiersdorf
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Undisclosed
Petaling Jaya
Full-Time
Job Description
- Contribute to development of sales, marketing, customer retention, advertising, pricing & promo strategies.
Customer Orientated
- Develop and maintain strategic business relationships with customers
- Negotiate sales with existing and new customers who are of strategic importance to the organisation.
- Provide ongoing support to high value clients and ensure high quality customer service being delivered
- Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap
- Familiar with e-platform sales operation in terms of SOP, timeline & possible execution mechanics
- Possess very detailed e-commerce knowledge as well as through knowledge of overall FMCG business
Online Operations
- Manage & ensure product contents: packshot, descriptions & infographic and identify opportunities to improve content level from time to time
- Manage shop-in-shop store banners uploading and ensure execution excellence
- Adverse in planning online campaigns and self-initiative activities to deliver the sales target
Leadership (Manage, oversee, guidance, coaching, motivation etc)
- Manage the business to adhere the company's business strategy and work closely with internal & external stakeholders
Derive and implement business process
- Leading & Ensure all NPL Listed on timely basis
- Meeting company Account Receivable objective by maintaining healthy aging level
Enhance sales activities to ensure cost and process efficiency
- Manage trade budget, A&P, trading term discussion within budget allocated
- Ensure trade return rate within company’s objective, good market hygiene in the trade with FIFO practices
- Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.
Obtain and alert with competitive knowledge on Market trend, movement and practise
- Keep abreast with latest market trends and development, with sound knowledge of competitors' activities
Job Requirements
- Diploma / bachelor degree in business development or other related fields
- At least 4-5 year experience in sales / marketing background highly preferably in from e-commerce background / FMCG
- Digital knowledge is an added advantage
- Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven
- Computer literacy in MS Office
- Good command in English both spoken and written
Company Benefits
Office Parking Coverage
Office parking for full-time Beiersdorf employees is fully covered by the Company
Career Development
Performing employees will have the opportunity to be assigned to Beiersdorf affiliates regionally for short or long term work postings
Flexi Health Benefits
Employees are given the flexibility to choose their coverage based on their needs (within yearly entitlement)
Fitness
Healthy employees are happy employees. Employees are given gym allowance on monthly basis
Learning
Employees are given the opportunity to build on their skills and knowledge through on-the-job training, mentoring as well as trainings
Flexi Working Hours
Flexible working hours arrangement are made available for all employees
Additional Info
Experience Level
1 - 7 Years of Experience
Job Specialisation
Business Development, Key Account / Relationship Management, Telesales / Telemarketing
Company Profile
