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Sales Consultant (Smile Companion)

Sales (Corporate, Real Estate, Telesales, etc.)
Full-Time
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KL Eco City, Kuala Lumpur

About The Job

Interested? Please apply directly on our become job portal: APPLY NOW 

We’re become, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At become, we’re all about helping others become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity across Asia.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

Responsibilities

As a Smile Companion, you will have the most crucial role in the company: You will be the face of become and will get our customers started on their journey towards their new smile. You will guide them through their appointments at our becomeStudio locations, answer questions about the product.

What you will do at become

  • Deliver a "5-star" customer experience 
  • Explain our product to our customers
  • Take photos using a high-tech oral scanner to create a 3D model of our customer's teeth, to help them decide whether they want to take up the remote treatment with one of our licensed Malaysian dentists
  • Help our customers select the best payment plan for their budget
  • Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
  • Drive sales to meet your sales quota
  • Facilitate communication with their treating dentists/orthodontist and respond to their requests in a timely manner
  • Sanitize scanners and equipment to comply with highest hygiene standards
  • Collaborate with the marketing team to inform customers of the latest promotions, identify pain points and create a world class treatment experience
  • Work with your teammates to create a positive, high-energy atmosphere 

Pay & Perks
  • Very competitive base salary
  • Highly attractive, tiered sales commission that gets higher the more you sell
  • EPF and monthly stipend to pay for transport / health insurance
  • Highly discounted invisible braces treatment for yourself and your family 

Job Requirements

It would really make us smile if you are…

Minimum
  • Weekend availability (Saturdays)
  • Fluent English and either Bahasa Melayu or Mandarin
  • 3+ years of previous experience in either retail or B2B/B2C sales
  • Highly motivated, with proven track record in achieving sales targets
  • Comfortable with very close contact to customers for oral scans
  • Confident in presenting products and addressing a customer concerns
  • Fun and open-minded personality with a passion for transforming smiles and making an impact in your customer's lives
  • Able to work independently in a challenging and rapidly changing startup environment
  • Curious, open to learning with demonstrated ability to adapt to new software tools
  • Always looking for ways to improve the customer’s experience at our becomeStudio

Preferred
  • Previous startup experience
  • 5+ years experience in B2B/B2C or retail sales 

Our Culture

WHY JOIN US? - 7 REASONS

  1. Competitive compensation: We pay above our peers for amazing talents like you. EPF contribution and monthly stipend for commuting/insurance included.
  2. Awesome perks: 14 Days PTO, Highly discounted Invisible Braces Treatment, WeWork office at level 40 with breath-taking views and free coffee :)
  3. Turbocharge your career: Learn from top talents in business and tech from McKinsey, Rocket Internet, Airasia, iPrice, Lazada
  4. Meaningful work: You won't just be selling straight teeth - you'll help give people the confidence to express themselves fully!
  5. Responsibility: Enjoy significant responsibility and opportunity to learn all aspects of the business - we empower you and expect from you to have a significant impact!
  6. Peer relationships: Join an ambitious and hardworking team from  5+ nationalities that want to reach the stars and love to work together
  7. Make your mark: Help become disrupt the dental industry and bring affordable dental alignment to Asia and beyond

OUR MISSION

At become, we believe that everyone should be able to smile with confidence without paying a hefty price tag. Our mission is to break down the barriers for teeth straightening by making invisible braces affordable and accessible for anyone who wants to have a straighter smile. Empowering people to change their lives and become whoever they envision is at the heart of our company – and smile straightening is just the start.
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