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System Administrative Assistant/Executive

BBX Malaysia
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RM 2500 - RM 4000

Ipoh

Full-Time

Job Description

 Internal Matters/Communication 
  • Administering company policies and keeping members’ records 
  • Helping in the orientation of new employees  
  • Assisting in communicating internal events, activities and policies to staff members as needed 
  • Supporting the Office Manager/Country Manager to build teamwork among colleagues 
  • Maintaining internal events and communication calendar/records 
  
Customer Service 
  • New Members registration on the system & due diligence 
  • Initiate new member on-boarding journey (6 stages) 
  • Handling customer inquiries/complaints as needed 
  • Assisting in the development & maintenance of a cohesive working relationship with members and our employees 
  • Helping in coordinating activities that promote the use of the BBX platform among members 
  • Assist during company events 
  • Ensuring that members receive their digital monthly statements of activities 
  • Updating members contact details and records 
 
Debt Recovery 
  • Sending reminder letters to members for payments 
  • Making follow up calls to members on debt recovery and payments in a timely and systematic way 
  • Providing a monthly update on recoveries made 
  • Working with Debt Collection Agency to drive optimal recoveries. 
 
General Admin & System Support 
  • Assist in maintaining Office Records & Personnel Files 
  • Assisting in the maintenance of the company’s website information as needed 
  • Helping in the preparation of strong customer presentations 
  • Making travel arrangements and making arrangements for visitors Keeping a good record of stock inventory 

Job Requirements

Requirements
  • Good IT skills and knowledge of BBX System 
  • Strong organisational & problem-solving skills 
  • Good communication/Facilitation skills 
  • Attention to detail 

Qualifications 
  • Candidate must possess at least a higher secondary/STPM/Diploma in any field. 
  • 1-3 years’ experience in a similar function 
  • Basic background in Finance would be an added advantage 
  • Effective use of Windows Applications (Eg Word/Excel/PowerPoint) 

Profile 
  • Fluency in English 
  • Self-Motivating & Professional 
  • Efficient & Meticulous 
  • Cheerful deposition 
  • Must be multi-tasking 
  • Needs to be focused, firm and able to handle difficult customers 

Company Benefits

Telephone Allowance

Phone bill allowance is available.

Hands-On Training & Guidance

We encourage to work together to create possible solutions to finish a project. This facilitates the exchange of knowledge, skills and techniques.

Workplace Diversity

Having a workforce inclusive of different backgrounds and national origins.

Wellness Coverage

Get coverage Group Medical & Personal Accident Insurance.


Additional Info

Experience Level

1 - 3 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

BBX Malaysia-logo-image

BBX Malaysia

Established in 1993 as BBX International to help businesses conduct barter exchange in Australia, it was sold to BBX Holdings which now owns the BBX trademark. We manage our proprietary BBX trading platform and Digital Trade Credits (DTC) enabling members with non-cash alternatives to conduct trading multi-laterally and globally. 

BBX’s industry leading trading platform provides MSMEs with secured end-to-end solutions and cost-effective access to digitalisation and global markets. Currently we operate in 10 countries through our fully owned subsidiaries in Singapore, Malaysia, Thailand, India, and Cambodia and our partners in Australia, New Zealand, Costa Rica, Ireland, and the UK.


company-logo-image

System Administrative Assistant/Executive

BBX Malaysia

RM 2500 - RM 4000

Ipoh

Full-Time

This job is no longer available