Job Description

• Set, plan, and implement exciting initiatives that entice and grow our resellers community.
• Create engaging content and programs on various platforms to get the word out about our reseller programme.
• Organize and manage events that will create brand awareness and are beneficial for resellers.
• Engage with resellers and potential resellers on social media.
• Engage and attend relevant events that connect to the community. 
• Educate the community about the resellers programme and be the face of AVANA.
• Keep a lookout for latest trends and customers sentiments in ecommerce. 
• Craft responses or copywriting for content/creative/campaigns to engage and grow resellers via AVANA.
• Coordinate and liaise with internal teams to showcase new features and benefits of AVANA for our reseller community.
• Gather feedback from resellers and feedback to product team for continuous enhancement and development.
• Maintain a positive, empathetic and professional attitude toward the reseller community at all times.

Job Requirements

• Degree in Mass Communications, Public Relations, Business, Psychology or equivalent.
• At least 2 years of relevant experience is required.
• Strong conversational and rapport-building skills.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills in English and Bahasa Malaysia. Mandarin is a bonus.
• Have experience in ecommerce.
• Able to communicate/coordinate with cross-functional departments. 
• Have an outgoing personality and positive attitude.
• Love engaging with people, always confident, and camera friendly.

Additional Info