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Senior Technical Lead Specialist

Information technology
Full-time
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Ikea Cheras Maluri/ KL, Kuala Lumpur

About The Job

  • Engage with customer for technical discussion, technical presentation and solution demonstration.
  • Act as customer primary support for all technical need related to managed cloud security service, Issue/Incident reports and issue simulation/replication.
  • Assist Sales/Account Rep in writing technical specification and complete RFP process
  • Conduct Internal/External seminar and training
  • Maintain all technical knowledge of ask4key competitive solution (Zscaler and Endpoint Security, Gigamon and other)
  • Participate in development of regional plan for strategic account and product plan
  • Candidate must be willing to travel throughout region  (20% time on Travel)

Job Requirements

  1. 3-5 Year of Enterprise level network, application or data security of experience
  2. Technical Skills on Active Directory preferred
  3. Strong analytical and presentation skills, current market knowledge and excellent customer service skills are a must.
  4. Need Detail Technical hand-on experience 

Our Culture

WE BELIEVE IN INNOVATION

Our company always welcome talent. We empower the our people to drive to success.

We believe in People. Process . Power.

WE ARE THE CLOUD AMBASSADOR

We are key driver for Cloud Security and Cloud Video Conference Solution.

Cloud for the Begining. Build for the Future!
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