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Senior Technical Lead Specialist

Information technology
Full-time
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Ikea Cheras Maluri/ KL, Kuala Lumpur

About The Job

  • Engage with customer for technical discussion, technical presentation and solution demonstration.
  • Maintain all technical knowledge of Ask4key competitive solution (Cloud Security and Endpoint Security, Gigamon and SD-WAN)
  • Act as customer primary support for all technical need related to managed cloud security service, Issue/Incident reports and issue simulation/replication.
  • Assist Sales/Account Rep in writing technical specification and complete RFP process
  • Conduct Internal/External seminar and training
  • Participate in development of regional plan for strategic account and product plan
  • Candidate must be willing to travel throughout region  (20% time on Travel)

Job Requirements

  1. 3-5 Year of Enterprise level Network, application or data security of experience
  2. Preferred skill: Firewall, VPN, WAN & Cloud Computing( AWS/Azure)
  3. Strong analytical and presentation skills, current market knowledge and excellent customer service skills are a must.
  4. Need Detail Technical hand-on experience 

Our Culture

WE BELIEVE IN INNOVATION

Our company always welcome talent. We empower the our people to drive to success.

We believe in People. Process . Power.

WE ARE THE CLOUD AMBASSADOR

We are key driver for Cloud Security and Cloud Video Conference Solution.

Cloud for the Begining. Build for the Future!
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