Job Description

• Providing support for clients by learning about and satisfying their needs.
• Making cold calls or reaching out to prospects.
• Following up with prospects several times throughout the sales cycle to ensure needs are being met.
• Presenting and demonstrating the value of products and services to prospective buyers.
• Compiling and analyzing data to find trends.
• Developing sales strategies and setting quotas.
• Staying current on company offerings and industry trends.
• Maintaining a database of contact information.
• Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
• Handling complaints and negotiations.
• Participate of all company sales events.
• Collecting payment from customer.
• Provides profession advices to customer onsite regarding machine installation environment, computer hardware, software system and electricity specification requirement.
• Setup installation of machine and conduct machine operation training in customer site.
• Provides technical support to users by answering questions, troubleshooting problems, setting on machine and training.
• Acquire technical knowledge on product application.
• Complete any other duties that may be assigned from time to time by the management.

Job Requirements

• Candidate must possess at least Bachelor's Degree, Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Business Studies, Administration, Management, Marketing or equivalent.
• Required language(s): Bahasa Malaysia, English.  Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Sales - Engineering, Technical, IT or equivalent.
• Own basic electronic troubleshooting experience be advantage.
• Own basic designing software such as Adobe Illustrator, Corel Draw will be advantage.
• Comprehensive and current knowledge of company offerings and industry trends.
• The drive and energy to manage multiple accounts while looking for new opportunities.
• Excellent verbal and written communication skills.
• Ability to understand client needs and handle the negotiation process.
• Strong time management skills.
• Computer skills, especially MS Office and CRM software.

Additional Info