Customer Service
ALLOY KITCHEN MARKETING SDN BHD
AI-generated summary
beta
Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.
RM 2300 - RM 3200
Bandar Botanic, Klang
Full-Time
Job Description
- ... Love Chating On Social Media?
- ... Want To Earn Rewards By Just Chating With People?
- ... Have A Great Personality That Will Be Loved By Customers?
- ... Love To Work With Groups Of Young Generations At The Most Cozy Workplace?
Behind Every S"u"ccess Company, There Is A Team Of Strong C"u"stomer S"u"pport Team. As We Are Growing, You Need "U" To Be Part Of Our C"u"stomer Service Core Team.
Inquiry Management (Inbound And Outbound):
Provide Support To CRM & Social Media Customers By Answering Their Questions In A Proactive, Clear And Efficient Manner. Maintain Fun & Friendly To Support Customers' Inquiries Via Phone And Live Chat.
Handle Customer Complaints:
Provide Appropriate Solutions And Alternatives Within The Time Limits And Limit The Risks Of Customer Dissatisfaction
Match Supply And Demand:
Pro - Actively Engage Across Sales & Production Department To Ensure A Maximum Fulfillment Rate
Keep Track On
Monitor, Track & Report For CRM Weekly & Monthly Progression.
Job Requirements
A Go-getter, And Problem Solver Mindset To Proactively Customize Solution For Each Customer Needs
Acute Sense Of Discernment And Diplomacy To Arbitrate Fairly On Difficult Cases And Situations
Good Verbal Communication Skills To Communicate Accurately With Our Customers
Ability To Multi-task, Prioritize Task, And Manage Time Effectively
(Almost) No Language Barrier : Must Be Able To Converse Well In Both English & Mandarin.
Company Benefits
Relax Dress Code
You Need To Feel Comfortable At Work
Always Fun
Everyone Need A Fun Working Environment
Great Rewards
We Are Always Rewarding All Our Talents
Career Advancement
Everyone Has An Equal Opportunity In Career Advancement. The Only Limit Is Yourself.
A Place Like Home
A Modern & Cozy Office To Be In
Company Laptop
So That You Can Work Anywhere In The Office.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Sales, Retail Sales, Telesales / Telemarketing
Company Profile
ALLOY KITCHEN MARKETING SDN BHD
Kitchen Cabinet Design Has Goes Way Beyond Aesthetics & Most Importantly Kitchen Design Should Never Be Boring. At Alloy Kitchen, As An Aluminium Kitchen Specialist, We Lets Our Customer Create Their Very Own Dream Kitchen Cabinets According To Their Budgets & Lifestyles. Say Bye Bye To Old Boring Cabinets.
Customer Service
ALLOY KITCHEN MARKETING SDN BHDRM 2300 - RM 3200
Bandar Botanic, Klang
Full-Time
This job is no longer available