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Email Marketing & CRM

Admiral Digital
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Undisclosed

Q Sentral, KL Sentral

Full-Time

Job Description

We are looking for an experienced Email Marketing & CRM Specialist to join our team. You will be responsible for the day-to-day management and strategy of various email and marketing automation projects across Admiral Digital’s client portfolio.

We expect you to be a tech-savvy professional with an in-depth understanding of how EDM / CRM technology can help our clients achieve business goals.
You will work across projects and industries for both online -and oine based clients. Proven hands-on experience with EDM / CRM / marketing automation tools like Salesforce, Adobe Campaign, ActiveCampaign, MailChimp, Klaviyo, Emarsys, GetResponse, ManyChat, Zapier, HubSpot, mobile CRM and/or others is required.

Responsibilities:
  • Define EDM / CRM strategies for different business types & goals;
  • Project manage client projects end to end while being the main point of contact;
  • Implement CRM technologies together with the Admiral Digital team (hands on experience is required). Technologies include email marketing tools, chatbots, mobile CRM tools and other marketing automation tools;
  • Collaborate with internal teams to design, develop and implement EDM / CRM marketing messages & structures ensuring great user experience;
  • Deliver projects on time ensuring quality standards are met;
  • Develop support documentation & training for client teams if needed;
  • Monitor and report on CRM marketing metrics, come up with and implement A/B strategies to improve these metrics over time 

Job Requirements

  1. Minimum 3 years of experience in digital marketing management;
  2. Proven work experience in the field of email marketing and online CRM;
  3. Hands on experience with marketing automation tools;
  4. Excellent organization and time management skills;
  5. Knowledge of performance marketing channels and tools like Google AdWords (SEM, UAC/mobile, GDN, YouTube) and social media advertising (Facebook and LinkedIn) is a plus;
  6. Experience in e-commerce is a plus;
  7. Excellent analytical and project management skills, affluent with CRM marketing tracking tools (mobile app tracking, web tracking);
  8. Familiarity with content management systems and HTML/CSS is a plus;
  9. Fluent in English;
  10. Positive attitude and work ethic in a multicultural team;
  11. Start-up commitment (entrepreneurial & proactive spirit);
  12. Ability to effectively learn and acquire new knowledge and skills;

Company Benefits

100% Work-life Balance

We take our work seriously but set clear boundaries for proper rest outside of work hours.

Education Allowances

We value learning and personal growth, so we provide support and funding for you to pick up new skills.

Growth Focused

Whether your goal is to master your craft or broaden your skill set, our leadership is laser-focused on getting you there.

Team Celebrations!

We celebrate team / businses achievements every month from lunches, to awards and outing (of course, all virtually for now)

Convenient Commute

Excellent connectivity within KL Sentral from LRT/MRT/KTM or if you prefer to drive, there's great assessibility too.


Additional Info

Experience Level

4 - 7 Years of Experience

Job Specialisation

Business Development, Key Account / Relationship Management, Telesales / Telemarketing


Company Profile

Admiral Digital-logo-image

Admiral Digital

admiral.digital is a technology-enabled full-service digital marketing agency. 

We deliver high-performance digital marketing and technology. 

Our team integrate with your team as embedded digital specialists to map customer journeys, devise strategies,
execute high-performance digital marketing, and deploy technology. We leverage data, insights, and results to evaluate and optimise strategies that drive value at all stages of the customer journey funnel.

Our multinational cross-category clients are the start-ups and scale-ups who create world impact, educate children, trade currency, provide everyday products, offer financial solutions, sell property, and make people smile. They work with us to create fit-for-purpose marketing technology stacks; architect data infrastructure, build apps and design websites. We plan their digital marketing efforts; segment audiences, orchestrate customer journeys and optimize integrated performance marketing campaigns. 


company-logo-image

Email Marketing & CRM

Admiral Digital

Undisclosed

Q Sentral, KL Sentral

Full-Time

This job is no longer available