Job Description

• Translate marketing objectives & key messages into effective creative visuals.
• Strategize with the marketing team on latest marketing campaigns and ideas.
• Produce creative designs for brand identity design, marketing collateral, digital advertisement, web UI/UX design, mobile application interface design.
• Monitor design consistencies of ATL & BTL creatives: website, emails, social media posts, & other related platforms.
• Collaborate with cross-functional teams to deliver designs that are creative, useful, and align with technical and brand standards. 
• Create designs of visual merchandising materials: brochures, posters, etc.
• Basic video editing skills are a plus. 

• Oversee and manage all the company’s social media accounts including but not limited to Facebook, Instagram, LinkedIn, and WeChat accounts. Stay up to date with the latest technology and best practices.
• Perform daily media monitoring and flag news/issues of interest.
• Assist on company’s website content and overall digital marketing strategy.
• Monitor competition and provide suggestions for improvement.
• Assist team in research, outline and write media materials, including but not limited to press. releases, briefing documents, speeches, and reports.
• Manage media enquiries and interview requests.
• Evaluate speaking opportunities for spokespersons and requests for partnerships and sponsorships.
• Any other matters assigned as per business requirements.

• Responsible for assisting in answering customers complaints or query in social media and phone calls.
• To monitor and control the IHU (Infotainment Head Unit) issues in the markets.
• To collect and compile all customer complaints data.
• Keep tracking the customer complaint cases status.
• To assist in attending customer cases in service centre when necessary.
• Analyse and provide reports on complaint data analytics. 
• Add articles to the client and customer knowledgebase. 

Job Requirements

• Bachelor’s degree / Diploma in Multimedia Design, Graphic Design, Public Relations, Digital Marketing, Mass Communications, Advertising, Management or related fields.  
• Initiative, creative, analytical and results oriented.
• Highly adaptable, patient, organized, disciplined and able to follow-up on tasks, good in time management and able to work under pressure in fast-paced environment.
• Clear and concise communications skills, both written and verbal, in English & Bahasa Malaysia. (Mandarin will be an added advantage).

Company Benefits

Additional Info