Project Manager
Accordia Solution
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RM 4000 - RM 6000
Shah Alam
Full-Time
Job Description
- Manage projects and all phases of project implementation
- Lead the project team in delivery of key milestones and deliverables
- Prepare, plan, schedule, monitor and control, and reports on activities related to the projects
- To ensure project is delivered within scope, time, quality and cost
- Communicate project issues to relevant stakeholder and resolve them in a timely manner
- Identify project risk and execute action plans to mitigate
- Conduct and prepare URS & UAT documentation for sign off
Job Requirements
- Preferable to have 2- 3 years experience in the field of software deployment, IP Telephony, and Call Center environment
- Strong client facing experience
- Proven ability to build, manage and foster a team-oriented environment
- Excellent communications in English (written and oral), and interpersonal skills
- Candidates with Voice and Data network background will have an added advantage
Company Benefits
Travel Allowances
Working with us, you may need to travel and it's all claimable.
Medical Benefits
We'll help you with your medical expenses.
Free Parking
You don't have to worry about the parking at the office. We got you.
Additional Info
Experience Level
0 - 7 Years of Experience
Job Specialisation
General Project Management, IT Project Management
Company Profile
Accordia Solution
Accordia Solution is always enthused to enhance customer experience of the future with cost-effective solutions. Accordia started as a contact center technology provider in the year 2010 where the team develop, market and implement its own contact center solutions to small and mid-size contact centers. In 2016, the company expanded its solution to Cloud Contact Center and in 2017 launched it’s Virtual and Tech BPO services. Traditional BPO is still very labour-intensive today. The rising cost of operations and people have caused the once “Cost Effective” outsourced labour force a thing of the past and are becoming too expensive for the outsourcing company.
We at Accordia truly understand that customers expect frictionless service and are loyal to businesses who meet their growing demands for fast, relevant, enhanced and seamless customer experience (CX). That was the rationale why Accordia Global Tech BPO was founded with the mission of utilizing technologies in addressing the above key challenges and the ever-rising customer experience expectations. Our key strength is in using technology as a source of innovation and advantage, rather than just providing the people infrastructure of delivery.
