Global Customer Support
ABB Malaysia
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Undisclosed
Subang Jaya
Full-Time
Job Description
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy. You will be responsible to provide technical and commercial support within specific timeframe for allocated local sales unit teams.
- Sales and technical support for allocated sales representatives by using Product Group tools within the targeted timeline.
- Responsible for keeping the OTD of support requests at agreed level for the allocated LSU.
- Create an understanding of the allocated market requirements, key customers and competitors.
- Learn Product Group tools to an expert level and maintain this knowledge. Ensure your ability to teach others.
- Create an understanding based on daily contacts with LSU about their skills and knowledge of the Product Group portfolio, processes and tools and use these information to provide adequate training for local sales unit teams.
- Report any problems further in the PG organization to develop our tools and processes further.
- Act as a fair team player globally and follow instructions and guidelines provided by the superior.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Job Requirements
- A degree in Engineering.
- More than 5 years of experience in international business environment in sales/technical field.
- Experienced using Microsoft applications.
You will be rewarded with a great team environment, competitive salary, training, career development and much more. If you are interested in this challenging role, we look forward to discussing this opportunity with you.
Additional Info
Experience Level
4 - 7 Years of Experience
Job Specialisation
Biomedical Engineering, Civil Engineering, Computer Engineering
Company Profile
ABB Malaysia
ABB's history in Malaysia began when the first power generator was installed in 1904 by MFO Oerlikon which is now part of the ABB Group. Today, most of ABB's operations are consolidated under ABB Malaysia Sdn Bhd which was established in 1973, with its head-office based in Subang Jaya, Selangor.
As a leader in power and automation technologies that enable utility and industry customer to improve their performance while lowering environmental impact, ABB integrates the competitive advantage of its R&D strength, global experience and technical know-how with local customer interface, production and engineering capabilities.
Backed by a presence of more than a century in Malaysia, ABB’s innovations have helped customers to use electrical power more efficiently, to increase industrial productivity and to lower environmental impact in a sustainable way.
As a leader in power and automation technologies that enable utility and industry customer to improve their performance while lowering environmental impact, ABB integrates the competitive advantage of its R&D strength, global experience and technical know-how with local customer interface, production and engineering capabilities.
Backed by a presence of more than a century in Malaysia, ABB’s innovations have helped customers to use electrical power more efficiently, to increase industrial productivity and to lower environmental impact in a sustainable way.
