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Customer Happiness Executive

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Shah Alam, Selangor

About The Job

  • Provide solutions to user queries
  • Maintain excellent customer service standards
  • Maintain 42Race social media platforms (FB/Instagram)
  • Work with the team to improve processes and implement new ideas
  • Other platform related tasks 

Job Requirements

  • Excellent verbal and written English communication skills
  • Able to read and write Chinese is an added advantage
  • Proficient with basic office software tools (MS Office, Google Docs, Dropbox, etc) 
  • Excellent organisational and time management skills 
  • Knowledge in the startup industry an added advantage
  • Basic Excel proficiency
  • Must have Customer first mentality
  • Self motivated
  • Enjoys guiding and assisting people
  • Excellent problem solver
  • Detail oriented 
  • Humble but outspoken 
  • Minimum 1 year working experience in either startup or customer service
  • Fresh graduates are highly encouraged to apply 

 We offer:
A very diversified job profile with a high degree of responsibility and independence
The chance to be a part of a fast-growing, dynamic company with an international scope 

Our Culture


 We are a F.U.N company to be in:

  • F - friendship; grow with us and forge amazing friendships with our team!
  • U - users first; we are laser focused on building the best product for our users
  • N - new ideas; Innovate or die. Everyone has a voice in 42Race, from Interns to Senior Managers

Are you looking for a F.U.N place to grow and accomplish BIG things? Join us. 


42Race is the fastest growing fitness social platform in Southeast Asia. To date, we have more than 150,000 users on our platform. We make use of technology to bring fun, motivation, and flexibility to runners. 

Here at 42Race, we are a passionate team who believe in innovation and collaboration to ensure that we provide a meaningful platform for inspiration and growth to our users. 

42Race has received media coverage from the Strait Times, Channel 8 News, Vulcan Post, Tech in Asia, etc. 42Race app can be downloaded for free on App Store and Google Play. 

42Race is invested by Quest Ventures.