Job Description

• Provide solutions to user queries
• Maintain excellent customer service standards
• Maintain 42Race social media platforms (FB/Instagram)
• Work with the team to improve processes and implement new ideas
• Other platform related tasks 

Job Requirements

• Excellent verbal and written English communication skills
• Able to read and write Chinese is an added advantage
• Proficient with basic office software tools (MS Office, Google Docs, Dropbox, etc) 
• Excellent organisational and time management skills 
• Knowledge in the startup industry an added advantage
• Basic Excel proficiency

• Must have Customer first mentality
• Self motivated
• Enjoys guiding and assisting people
• Excellent problem solver
• Detail oriented 
• Humble but outspoken 

• Minimum 1 year working experience in either startup or customer service
• Fresh graduates are highly encouraged to apply 

Additional Info