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Client Success Director

2X Marketing
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This job is Client Success Director. You'll nurture relationships with clients, provide superior marketing services, lead meetings, and manage a talented team. You might like this job because it offers personal and professional growth in a fun, collaborative environment while working with industry leaders for multimillion-dollar companies.

Undisclosed

Taman Tun Dr Ismail

Full-Time

Job Description

Why work with us?

We are a world-class, diverse team of marketing strategists, developers, analysts, designers, and writers who work together to get things done the smart way. 

We value personal and professional growth; thus, we only hire people who are passionate in what they do. We support their growth by creating a work environment that encourages collaboration, and mutual respect. We work with integrity, have a lot of FUN, and we are staunch believers in work-life-balance. Our collaborative nature enables us to quickly share the best practices among our teams and recommend new ideas to our clients that are ready to implement.
 

And we’re all about that growth. Our revenue, employees, and client base are expanding rapidly – doubling every 4-6 months. Our clients are industry leaders and multimillion-dollar companies who have trusted 2X to deliver tens of millions in pipeline and thousands of qualified leads.

Best of all, we’re just getting started

Challenges you’ll tackle:

  •  Responsible and accountable for the overall client success by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.
  • Lead on the client governance meetings with the right mix of operational updates, alignment check-ins and exchange of ideas and advisory.
  • Supports and contributes to the overall strategy of account growth and expansion.
  • Act as the people manager of a team of talented and highly motivated resources, caring for their growth, wellbeing, and job satisfaction.
  • Contribute as a member of the leadership team on company-wide initiatives. 

Job Requirements

What do you need to succeed?

  • Bachelor’s degree in business marketing, Engineering, Computer Science, Mathematics or related field.
  • Minimum 12 years of working experience in Marketing
  • 3+ years of experience in program, change management, or project management within a fast-paced metrics driven environment.
  • 3+ years of senior management experience that includes talent development and management, 
  • Prior experience in B2B software marketing is highly desirable.
    Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader level.
  • History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
  • Detail orientation with a demonstrated ability to self-motivate and follow-through on projects.
  • Demonstrated ability to thrive in ambiguous environments.
  • Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.



Skills

Change Management
Project Management
Business-To-Business (B2B) Marketing
Digital Marketing

Company Benefits

Work with international companies

Want more exposure? Here's your chance to learn and work at a growing MNC.

Flexible hours

Are you a morning person or do you love to hit snooze? We're flexible with the time you decide to rock up to work.

Medical insurance and benefits

From medical coverage, mental wellness leave, and Covid-19 vaccination leave to other fringe benefits, we’ve got you covered.

Access to mental health counselors

Need someone to talk to? Just speak to a professional counselor, all paid for by the company.

Training and mentorship

We value learning and growth, so we have tailored training and mentors to guide and support you.


Additional Info

Experience Level

10 - 20 Years of Experience

Job Specialisation

Digital Marketing


Company Profile

2X Marketing-logo-image

2X Marketing

We are a team of high calibre digital marketing strategist, content and technologist with proven track record in the B2B marketing domain. We pride ourselves in having a high performing team culture and unwavering spirit of delighting our clients. 
We value personal and professional growth, thus we only hire people who are passionate in what they do. We support their growth by creating a work environment that encourages collaboration, and mutual respect. We work with integrity, have a lot of FUN, and we are staunch believers in work-life-balance. 


company-logo-image

Client Success Director

2X Marketing

Undisclosed

Taman Tun Dr Ismail

Full-Time

This job is no longer available