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Community Manager

H Space
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Undisclosed

Petaling Jaya

Full-Time

Job Description

Be part of the team changing the way people work in Malaysia! We are a co-working brand with workspaces in Kota Damansara and Bandar Utama. Our vision is to connect SMEs, startups and individuals of all shapes and sizes. Through our workspaces, we bring a new wave of community-driven, open and collaborative culture to the Malaysian workplace.

---Your Objectives---
  • Use a creative approach to create, develop and produce engaging and relevant content across various digital platforms, for multiple brands under our portfolio.
  • To establish effective brand communication to attract, engage and convert key audience worldwide.
  • Work with colleagues to plan social media and promotional campaigns, ensuring content is up to date, topical and relevant.
  • Develop digital content strategies ensuring all digital content meets best practice standards for search engine optimisation.
  • Analyse our global key markets to derive insights about our customer behaviour and characteristics to improve the relevancy and focus of your content.

---Responsibilities---
  • Generate leads and convert into sales.
  • Set and execute sales strategy to achieve full occupancy and manage member churn. Identify potential new members via events and other community initiatives. Give tours to visitors and potential members.
  • On-boarding new members, ensure that they are settling in well. Plan and supervise community events, including liaising with speakers and sponsors, assisting with set-up and post-event duties, and managing ticket sales.
  • Work on community initiatives designed to develop connections between members, including member introductions, curating events, and event follow-ups. Develop and implement strategies for reaching out to local organizations to promote H Space’s community and to identify and recruit potential members. Curate engaging content and updates for the company’s social media accounts.
  • Handle email and phone enquiries or bookings. Take charge of operational issues and ensure space and all facilities for members is running smoothly at all times. ** Additional: A secondary, minor component of your job is to assist directors in their e-commerce business as necessary.

---Your Benefits---
  • We invest heavily in staff training and development programs. 
  • In a messy and fast-paced company, you will learn the practical skills you need to thrive. They include: critical & creative thinking, communication skills, analytical skills, wearing multiple hats and many more.
  • Our staff is empowered with the freedom and flexibility to produce their best work. For you, it’s about using your analytical ability and sharp eye to grow the business to new horizons.
  • Show us your best and brightest ideas, and only the sky will be the limit.
  • Exposure and opportunities to meet and work together with a diverse range of individuals, start-ups and SMEs.
  • Grow your social capital, personally and professionally.
  • Comfortable and fun working environment + social activities.
  • Free snacks and drinks in the office. 

Job Requirements

  • Build a strong and collaborative community amongst our members through organising events and building inter-member relationships.
  • Maintain 100% occupancy and achieve member growth targets. Build H Space to be one of the biggest and most connected co-working space in South East Asia. ecommerce business as necessary. Experience and Requirements: BA/BS degree or equivalent practical experience. 
  • Min. 1 year of working experience in sales / marketing / events industry (Fresh graduates are encouraged to apply) Exceptional organizational and multitasking skills 
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy 
  • Versatile, flexible, adapt quickly to change: you are excited by fast-paced and fast-changing environments 
  • Strong work ethic and entrepreneurial spirit 
  • Passionate and understanding for entrepreneurial communities 
  • Results-driven with an ability to manage and execute projects 
  • Cold outreach experience a plus 
  • Very good analytical skills and a creative mind 
  • Knowledge in Adobe Photoshop / Illustrator and social media management is a plus 
  • Proven communicator with excellent written and verbal communications skills Experience project managing and coordinating content for events and digital media 

Company Benefits

Development programs

We invest heavily in staff training and development programs.

Sales incentives

Attractive targets-based sales incentives.

Exposure to meet diverse range of people

Exposure and opportunities to meet and work together with a diverse range of individuals, startups and SMEs.

Social events

Chance to attend social and networking events on our behalf

Fun working environment

Comfortable + fun working environment & social activities

Free flow coffee & tea

Unlimited free beverages are provided in the office.


Additional Info

Experience Level

0 - 7 Years of Experience

Job Specialisation

Clerical, Administrative & Secretarial


Company Profile

H Space-logo-image

H Space

H Space is a co-working space tailored to connect professional and creative services providers to entrepreneurs and business owners.

With intimate knowledge and experience of both, we provide exactly what each side wants in a well-designed space optimized for synergy and collaboration. A balanced mix of professional and social events forms a tight-knit community where culture and balance are valued above all else. 

We’re here to make bad offices a thing of the past. Our combined backgrounds in real estate, architecture, design and entrepreneurship came together with a crystal clear goal— To change the way Malaysians work, for the better.


company-logo-image

Community Manager

H Space

Undisclosed

Petaling Jaya

Full-Time

This job is no longer available